To lodge a Carrier or Toshiba warranty call please complete and submit the following form to us
I am* OwnerTenantInstallerOther
Name*
Contact Phone Number*
Email Address*
single storeytwo storey
Street Number and Name*
Suburb*
Post Code*
Same as contact details: YesNo
Owner's name
Owner's address
Owner's email address
A brief description of your A/C issue including any fault codes*
A/C Make* CarrierToshiba
Type of System i.e. wall Split, Ducted, evaporative cooler*
Best available times for an appointment.*
Please attach a copy of your Proof of Purchase (Tax invoice) or a Settle statement if the Air Con was installed prior to the purchase of the property*
In the case a proof of purchase is not/ cannot be provided please lodge a service call.
“Proof of Purchase” means a tax invoice or receipt evidencing purchase of the Product. In the case of new constructions, a Certificate of Occupancy or a Certificate of Compliance that details the date of installation or commissioning of the Product will suffice.
Please understand that any issue that is not a fault of manufacture will not be covered under warranty. For example, leaking refrigerant connections, or kinked pipes are not a fault of manufacture and will be considered an installation issue for which the manufacturer has no control or responsibility.
I have read the above and I agree to pay in full the call out and service fees in relation to the inspection of the air conditioner, should it not be warranty. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
